Refund policy

Returns & Exchanges

A Note on Our Pieces

Each piece is created in limited quantities, with an emphasis on art and intention rather than mass production. We encourage mindful purchases.

Eligibility

1. Return or exchange requests must be raised within 7 days of delivery.
2. Products must be unused, unwashed, and returned in their original condition with tags and packaging intact.
3. Requests that do not meet the above conditions may not be accepted.

Exchanges

1. Exchanges are offered for size issues, damaged or defective products, or incorrect items received.
2. Damaged, defective, or incorrect orders must be reported within 48 hours of delivery with clear images.
3. Exchanges are subject to product availability.
4. Sale, discounted, limited edition, and made-to-order products are not eligible for exchange.

Returns & Refunds

1. We primarily offer exchanges or store credit.
2. Refunds to the original payment method are only processed in cases where damaged or incorrect items are delivered.
3. Shipping and COD charges are non-refundable.
4. Reverse pickup is available for select pin codes only. If unavailable, customers may be required to self-ship the product.
5. To initiate a return or exchange request, customers must email us at [your email] with their order number and supporting details.
6. Slight variations in colour, print placement, or texture may occur due to the nature of the product and shall not be considered defects.

 

Contact Us

For return and refund inquiries:

Maya
Email: mayataru24@gmail.com
Phone: +91 7219048414